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Customer Service Associate

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Voxig IT Solutions Full time

Job Description:

Voxig IT Solutions is seeking a Customer Service Associate to provide exceptional customer experiences and drive sales growth. As a key member of our sales team, you will be responsible for greeting and assisting customers, processing sales transactions, and maintaining a well-organized store environment.

Key Responsibilities:
  • Greet and assist customers in a professional manner, ensuring a positive shopping experience.
  • Develop a deep understanding of customer needs and preferences, making recommendations that exceed their expectations.
  • Process sales transactions accurately and efficiently through our point-of-sale system, maintaining high levels of productivity.
  • Restock shelves, maintain product displays, and keep the store tidy.
  • Handle customer complaints and returns in a courteous manner.

Qualifications:

  • High school diploma or equivalent
  • Previous experience in retail or customer service is a plus
  • Strong communication and interpersonal skills
  • Basic math and computer skills
  • Ability to work flexible shifts, including weekends and holidays