Outlet Experience Leader

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full time

Anantara Hotels & Resorts is seeking an experienced Outlet Experience Leader to join our team. As a key member of our retail operations team, you will be responsible for creating a welcoming environment that enhances the customer experience.

Responsibilities:
  • Address customer concerns promptly and professionally.
  • Maintain a clean and organized store environment.
  • Supervise and train staff to deliver exceptional customer service.
  • Implement promotions and upsell products and services.

You will work closely with our sales and marketing teams to develop strategies that drive sales and revenue growth. To succeed in this role, you will require strong leadership, communication, and interpersonal skills, with a Bachelor's degree in business, hospitality, or a related field preferred. 2-5 years of experience in retail or hospitality management is essential.


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