Dining Experience Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full time

We are seeking a dedicated and customer-focused professional to join our 5-star hotel team in Doha, Qatar.

As the Dining Experience Manager, you will play a crucial role in ensuring our guests have an unforgettable dining experience.

  • Guest Service: Provide exemplary service to guests, anticipate their needs, and ensure their satisfaction throughout their dining experience.
  • Team Leadership: Supervise and coordinate the activities of the F&B service team, including waitstaff and servers, to ensure smooth and efficient service.

The ideal candidate will possess excellent communication and interpersonal skills, as well as strong knowledge of food and beverage service techniques.

Key Responsibilities:

  • Menu Knowledge: Possess in-depth knowledge of the menu, including ingredients, preparation methods, and special dietary requirements, to assist guests with their selections and make recommendations.
  • Order Management: Take and process guest orders accurately, ensuring timely delivery of food and beverages.
  • Table Set-up: Oversee the proper setup of tables, including arranging tableware, linens, and decorations, to create an inviting atmosphere.
  • Quality Control: Monitor food and beverage quality, presentation, and temperature to maintain high standards.
  • Billing: Handle guest billing, process payments, and resolve any billing discrepancies professionally.
  • Training: Train and mentor new staff members, ensuring they understand our service standards and expectations.


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