Beauty Sales Specialist
4 days ago
Established in the 1930s as a trading business, Robinson & Co (Singapore) Pte Ltd today is one of the most diversified and progressive privately held regional businesses headquartered in Singapore. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in Asia, Europe and Africa, Robinson & Co (Singapore) Pte Ltd partners with over 200 of the world's most admired and innovative brands. Robinson & Co (Singapore) Pte Ltd entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Robinson & Co (Singapore) Pte Ltd continues to enrich the lives and aspirations of our customers each and every day.
Job Description- The Beauty Sales Specialist is primarily responsible for selling products through courteous, friendly, caring, efficient service and accurate on-time execution of merchandise display and promotion. They should exhibit full product knowledge to engage and satisfy customers that will impact sales and ultimately drive business growth.
- The job requires a good understanding of the fashion/beauty industry and trends.
- Recommends appropriate products and provides information highlighting the Features, Advantages and Benefits to the customers.
- Assists in locating, selecting and purchasing desired products based on preferred brand, variant and colour of the customer.
- Utilizes appropriate selling techniques such as suggestive selling, upselling and cross selling to increase ATV (Average Transaction Value)
- Maintains cleanliness and orderliness of the assigned area.
- Complies with all set customer service standards (e.g. Smile and Greet, Offers Basket etc.)
- Attend to all customer queries and needs.
- Resolves customer complaints guided by set customer service standards and within scope of control.
- A minimum of 2 to 4 years of experience in retail with a focus on the beauty or fashion sector.
- Good communication skills and ability to work in a team environment.
- Able to maintain confidentiality and handle sensitive information.
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