Senior System Support Engineer

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar K20s - Kinetic Technologies Private Limited Full time
About the Role

We are seeking a highly experienced Senior System Support Engineer to oversee and maintain the infrastructure of computer rooms and ICT-related systems across remote sites and petrol stations. The role involves ensuring regulatory compliance, implementing preventive maintenance procedures, and enhancing ICT support operations through the development of standardized processes, policies, and procedures.

Key Responsibilities
  1. Maintain and manage cables, cabinets, and overall infrastructure of computer rooms at remote sites.
  2. Monitor, operate, control, and maintain ICT facility systems, responding to unexpected conditions and coordinating with concerned departments.
  3. Act as the technical liaison for hardware operations and collaborate with contractors and internal departments for ICT installations and maintenance.
  4. Deploy and upgrade computer room infrastructure, including cabinet enhancements, cable and access management, and support related projects.
  5. Conduct preventive maintenance for automation equipment in petrol stations, including fuel dispensers, ATG, and site controllers.
  6. Develop and document ICT infrastructure policies and procedures to standardize operations.
  7. Provide insights and recommendations during design reviews to ensure operational and maintenance considerations are integrated.
  8. Manage and maintain documentation in compliance with audit requirements.
Requirements
  • Bachelor's degree in Information Technology, Electronics, or Electrical Engineering.
  • 10–12 years of hands-on experience in building, designing, and maintaining computer rooms and data centers.
  • Proven experience in data center and ICT facility infrastructure operations and maintenance.


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