Technical Operations Specialist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Premium Solutions Consultancy Full time

Premium Solutions Consultancy is seeking a seasoned Technical Support Specialist to provide technical assistance for vending machines, kiosks, and related systems. The selected candidate will have a strong background in technical operations and system integration.

Key Responsibilities:
  • Vending Machine System Support
  • Troubleshooting and resolving technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
  • Deploying software updates, firmware upgrades, and patches for vending machine operating systems.
  • Diagnosing and resolving hardware and software issues affecting vending machine performance.
  • Providing end-user support to customers and operators, including system diagnostics and operational guidance.
  • Ensuring secure configuration and compliance of vending machine systems with company standards.
Requirements:
  • Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
  • 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
  • Prior experience in the GCC market is an advantage.
Attributes:
  • Strong analytical and problem-solving skills.
  • Familiarity with embedded systems, networks, and vending technologies.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and meet technical challenges efficiently.


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