Cybersecurity Solutions Expert
4 days ago
About Echelonix
Echelonix is a global leader in cybersecurity, helping organizations protect their digital information. Our team of experts provides cutting-edge solutions to safeguard against evolving threats.
Job Overview
We are seeking a skilled Sales Engineer to join our team. As a key member, you will bridge the technical gap between our sales representatives and customers. With your expertise, guide customers in selecting and deploying our next-gen security solutions, taking joint ownership in developing customer relationships.
Main Responsibilities
- Understand customer needs, risks, and technology gaps to provide tailored solutions.
- Develop strong relationships with customers, identifying opportunities to enhance their security posture.
- Leverage your knowledge to influence customer technical strategies and implement effective solutions.
- Train and support internal sales teams to effectively communicate product benefits.
- Collaborate with regional and global product managers to stay up-to-date on the latest product knowledge.
- Demonstrate Trend Micro products' advantages through engaging presentations and public speaking skills.
- Empower partners to propose, position, and convince customers about our products and solutions.
- Present complex technical issues and solutions to various levels of an organization.
- Apply problem-solving skills to design solutions that address customer concerns.
- Maintain close relationships to help shape customers' technical strategies.
- Deliver training sessions to customers and prospects on Trend Micro solutions.
- Work closely with technical support personnel to ensure quality support and customer satisfaction.
Requirements
- Rich experience in delivering top-notch presales support and solutions to customers.
- Strong understanding of SOC operations, security analytics capabilities, cloud architecture, cloud-native application security, SASE, CASB, and Zero Trust models.
- Familiarity with Microsoft O365, Azure, Google, and AWS services.
- Knowledge of security software solutions like Firewalls, Content Security, Intrusion Prevention, encryption, data leakage, data protection, and monitoring security.
- Excellent written and spoken communication skills in English.
- A passion for all aspects of cybersecurity and customer security.
- Strong understanding of public cloud technologies like AWS and Azure.
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