Luxury Service Lead

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Company Overview

Welcome to lxxbfYeaa, a luxurious 5-star hotel in Doha where we pride ourselves on delivering exceptional service to our guests. Our F&B Team is comprised of talented individuals who share a passion for providing unforgettable experiences.

Job Description

We are seeking a highly skilled Head Waiter to join our team. As a Head Waiter, you will be responsible for ensuring that our guests receive the highest level of service, from greeting them upon arrival to presenting menus and taking food and beverage orders.

Your duties will include:

  • Ensuring Grooming Standards: Maintaining a professional image by adhering to grooming standards and reflecting the company's values.
  • Presentation and Service: Presenting menus, taking food and beverage orders, and coordinating the efficient service of food and beverages with the Manager.
  • Pre-Service Briefings: Attending daily pre-service briefings to ensure tasks are completed efficiently prior to guest arrival.
  • Guest Satisfaction: Meeting, greeting, and seating guests in a professional and efficient manner, ensuring tables are cleared and re-set according to reservation plans.
Benefits

As a Head Waiter at lxxbfYeaa, you will enjoy a range of benefits, including:

  • Competitive Salary: One of the most competitive salaries in the country.
  • Complimentary Meals: Enjoy complimentary meals on duty.
  • Learning and Development: Participate in amazing learning and development programs.
  • Career Growth Opportunities: Take advantage of fantastic career growth opportunities.
Required Skills and Qualifications

To be successful as a Head Waiter, you will need:

  • Previous Hotel Experience: Proven experience in a similar role in a busy hotel environment.
  • Exceptional Customer Care Skills: Be passionate, motivated, and possess excellent customer care skills.
  • Effective Communication: Respond effectively to customer complaints, ensuring necessary information is given to the right people.
  • Organizational Skills: Be well organized, adaptable, and flexible to work varied hours.


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