Dining Service Professional

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

Job Summary:

We are seeking a highly skilled and experienced Dining Service Professional to join our team at Raffles Doha. As a Restaurant Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Guest Service: Ensure correct grooming standards are followed at all times, exceed guest satisfaction by knowing preferences and updating profiles, and maintain detailed knowledge of the restaurant menu and daily specials.
  • Beverage Service: Be familiar with the beverage service, including glasses used and appropriate garnishes, and follow the opening and closing checklist to ensure smooth opening and closing of the venue.
  • Food Service: Serve and clear food and beverage items in an unobtrusive and professional manner, present menus in a proactive manner, and maintain the HACCP and FIFO standards as required by the regional governing body.
  • Communication: Keep the manager on duty updated of any guest feedback, report issues through the system to maintenance, and follow the care program at all times.
  • Teamwork: Perform any duties and special projects as requested by management, whether in your own department or any other department in the hotel, and identify potential problems and anticipate guest needs.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food and beverage service standards
  • Ability to multitask and prioritize tasks
  • High school diploma or equivalent required

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