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Restaurant Operations Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full time
Mandarin Oriental Hotel Group is a renowned hospitality leader, recognized for its luxurious properties and exceptional service. As a Restaurant Supervisor at Mandarin Oriental, Doha, you will play a vital role in ensuring the smooth operation of our dining establishments. Your responsibilities will include overseeing shifts, providing guidance to colleagues, and maintaining high standards of service and food quality. You will also be responsible for identifying areas for improvement and implementing changes to enhance the guest experience. To succeed in this role, you will need a degree in Hospitality or a related field, as well as experience in a high-volume restaurant environment. You should be able to work effectively in a fast-paced environment, prioritize tasks, and maintain attention to detail. If you are a motivated and organized individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Oversee and manage shifts to ensure a smooth and effective overall operation
* Provide direction and support to all restaurant colleagues
* Identify areas for improvement in service and food quality
* Ensure proper presentation of all menus
* Handle customer complaints effectively
* Maintain team product knowledge
* Assist with training activities

**Requirements:**

* Degree in Hospitality or a related field
* Experience as a Supervisor in a high-volume restaurant
* Ability to work long hours with a strong focus on operational excellence
* Familiarity with restaurant point of sales and cashiering procedures
* Ability to understand the flow of service and support colleagues

**About Us:**

Mandarin Oriental Hotel Group is a global leader in luxury hospitality, with a portfolio of properties in prime destinations around the world. We are committed to delivering exceptional service and creating memorable experiences for our guests. If you are passionate about hospitality and committed to excellence, we encourage you to join our team.