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Restaurant Operations Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotel Doha Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Millennium Hotel Doha. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and contributing to the overall success of our business.

Key Responsibilities:

  • Restaurant Operations: Oversee the day-to-day activities of the restaurant, ensuring seamless service and maintaining high standards of cleanliness and organization.
  • Training and Development: Conduct training sessions for colleagues on service standards, product knowledge, and customer interaction, ensuring they are equipped to provide exceptional service to our guests.
  • Customer Service: Interact with guests, address concerns, and contribute to a positive dining experience, ensuring their needs are met and exceeded.
  • Financial Management: Assist in monitoring costs, controlling expenses, and managing inventory, contributing to the financial goals of the restaurant.
  • Team Collaboration: Collaborate with colleagues, kitchen team, and other departments to foster a positive working environment, ensuring effective communication and teamwork.
  • Quality Control: Ensure compliance with health and safety regulations, as well as restaurant policies and procedures, upholding quality standards in food and service.
  • Event Planning: Assist in planning and executing special events, promotions, and marketing initiatives, contributing to the overall success of the restaurant.
  • Problem-Solving: Proactively identify and address operational challenges, maintaining a high level of service and ensuring the smooth operation of the restaurant.
  • Communication: Maintain open and effective communication with the Restaurant Manager and other relevant departments, ensuring seamless communication and collaboration.

Requirements:

  • Proven experience in restaurant operations and management
  • Excellent customer service and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team