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Front Office Receptionist

2 months ago

Baladīyat al Ghuwayrīyah, Qatar Wyndham Dubai Full time
Job Summary

The Front Office Receptionist is a key member of the hotel team, responsible for providing exceptional service to guests during their stay. This role requires a warm and friendly demeanor, effective communication skills, and the ability to multitask and prioritize tasks.

Key Responsibilities
  • Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.
  • Maximize room revenue and occupancy by effectively managing front desk operations.
  • Maintain a clean and organized work area, ensuring a positive guest experience.
  • Assist guests with safe deposit boxes and other requests.
  • Collaborate with other hotel departments to ensure seamless guest service.
Requirements
  • High school diploma or equivalent required.
  • College coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
Working Conditions

The Front Office Receptionist will work in a hotel environment, with frequent interaction with guests and colleagues. The role requires standing for long periods and lifting up to 20 pounds.