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Restaurant Operations Manager

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Accor Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Accor. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Restaurant Operations: Ensure the day-to-day operation of the restaurant is smooth and efficient, including managing staff, inventory, and supplies.
  • Customer Service: Provide exceptional customer service, ensuring that guests have a positive experience and are satisfied with their dining experience.
  • Revenue Growth: Develop and implement strategies to increase revenue, including upselling and cross-selling opportunities.
  • Staff Management: Supervise and train staff to ensure they are providing excellent customer service and meeting performance expectations.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that the restaurant is well-stocked and that waste is minimized.
  • Financial Management: Manage the restaurant's budget, including controlling costs and ensuring that financial targets are met.
Requirements
  • Experience: Minimum 2 years' experience in a restaurant management role, preferably in a high-end or luxury hotel.
  • Education: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Skills: Strong leadership and communication skills, with the ability to motivate and train staff. Excellent customer service skills, with the ability to handle complaints and resolve issues. Strong financial management skills, with the ability to manage budgets and control costs.