IRD Server

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Crew Full time
IRD Waiter Job Description

We are seeking a skilled IRD Waiter to join our team at Crew. As an IRD Waiter, you will play a vital role in delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:
  • Take orders and serve food and beverages to guests in a timely and professional manner, ensuring that all orders are accurate and delivered with a smile.
  • Provide recommendations and answer any questions about the menu items, showcasing your knowledge of our culinary offerings.
  • Maintain a clean and organized workspace, including setting and clearing tables, to ensure a safe and healthy environment for our guests.
  • Work closely with the kitchen and bar staff to ensure efficient service and seamless communication.
  • Upsell menu items and promote special offers to guests, driving sales and revenue growth.
  • Handle cash and credit card transactions accurately and efficiently, maintaining a high level of integrity and attention to detail.
  • Follow all safety and sanitation procedures to maintain a clean and safe environment for guests, adhering to our high standards of quality and excellence.
  • Attend training sessions and meetings as required by the company, staying up-to-date on the latest procedures and best practices.
Requirements:
  • Minimum of 1 year experience as an IRD Waiter, with a proven track record of delivering exceptional customer service.
  • Excellent communication and customer service skills, with the ability to work well in a team and under pressure.
  • Strong knowledge of food and beverage items and their preparation methods, with the ability to provide recommendations and answer questions.
  • Basic math skills and ability to handle cash and credit card transactions, with a high level of accuracy and attention to detail.
  • Fluent in English, both written and spoken, with the ability to communicate effectively with guests and colleagues.
  • Flexibility to work evenings, weekends, and holidays as needed, with a willingness to adapt to changing circumstances.
  • High school diploma or equivalent, with a strong foundation in customer service and communication skills.

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