Genesys Certified Contact Center Specialist

2--4-year technical degree OR equivalent inwork experience as a Service Desk Analyst (1-2years)Proven expertise with positive customerservice skills and communication skills*Experience with ACD systems, such as any of the following: Amazon(AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys,NICE InContact, Five9Experience with ITSM /Ticketing...

2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)Proven expertise with positive customer service skills and communication skillsExperience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9Experience with ITSM /...

* 2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)* Proven expertise with positive customer service skills and communication skills* Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9* Experience with ITSM /...

**About the role**: We are currently recruiting for Senior Operations Officer - Technology for Customer Contact Centre in Doha. **Your specific responsibilities include**: - Analyze as-is processed and perform gap analysis, subsequently derive the to-be processed and prepare business requirements for features and functionalities required in the IT...

**Job Overview**: **Responsibilities**: - Answer incoming calls and respond to customer inquiries promptly and professionally. - Provide information about products, services, and company policies to customers. - Assist customers with placing orders, processing payments, and resolving issues. - Follow call scripts and guidelines to ensure consistency and...

About the job Operation Manager Data Center BUHands on experience in Data Center Technologies.Design functional and sustainable data centers that meet the highest standards of capacity, reliability, and vulnerability. Hold the RCDD l DCDC l ATD l AOS l PMP and CCNA credentials that demonstrate my expertise in ICT infrastructure and network design.Know how to...

About the role Welcome to a world where ambitions fly high! Join our award-winning team of culturally-diverse professionals and take your career to new heights. We are looking for talented individuals, to be part of our team based at our office in Doha, Qatar. Join us as a Quality and Training Officer! Based in our regional office based in Doha, Qatar...

You Have These Minimum Qualifications Two years of project management, agile, or business process experienceTwo years of experience working in a contact center environmentCommand of PowerPoint, Excel (can maintain complex spreadsheets), Project, and familiarity with process tools such as VISIO, with the ability to build compelling stories with data, text,...

You Have These Minimum Qualifications Two years of project management, agile, or business process experienceTwo years of experience working in a contact center environmentCommand of PowerPoint, Excel (can maintain complex spreadsheets), Project, and familiarity with process tools such as VISIO, with the ability to build compelling stories with data, text,...

**Job Responsibility**: - Visit different client locations daily to maintain client relations and acquire new clients, ensuring high customer satisfaction and business growth. - Meet individual and team targets, ensuring smooth team operations, providing training and development. - Ensure compliance with legal, statutory, and professional regulations. -...

About the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers. Manage service level of all customer service...

Opening in 2004, Carnegie Mellon University in Qatar is part of a reciprocal effort with the Qatar Foundation to bring excellent American educational undergraduate programs to the Middle East. The foundation of CMU Qatar’s success is the extraordinary faculty and staff who work here. By bringing together a diverse group of people, we have benefited from...

About the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer to join our team and play a pivotal role in providing outstanding service to our valued customers.Manage service level of all customer service aspect of the HIA...

**Description** We are seeking a highly motivated and experienced Certified Dietician or Supplement Specialist to join our team in a retail supplement store. As a skilled professional in nutrition, you will play a crucial role in guiding individuals towards a healthier and more balanced lifestyle. Your expertise will be invaluable in helping our clients...

Certified Maintenance and Reliability Professional (CMRP) Trainer. Certified Maintenance and Reliability Professional (CMRP) program is the leading credential for certifying the knowledge, skills, and abilities of maintenance, reliability, and physical asset management professionals. **Trainer Requirements**: - Should have progressive experience in...

We are hiring a certified Hijama/ Cupping Therapy Specialist for a private Medical Center in Doha. **Minimum requirements**: - 3- 5 years of relevant experience - With a valid QCHP license preferred - Bilingual speaker (English & Arabic) - Transferable visa or under family sponsorship **Interested applicants**: forward the CV's through WhatsApp at +974...

SPECIALIST DERMATOLOGYWe are looking for a Female Specialist Dermatology for a medical center in Qatar.Those applicants with Dataflow report and Prometric certificate can apply. MS with minimum 3 years of experience after postgraduationSalary: QAR23, QAR24,000.00 per monthApplication Deadline: 30/11/2023

SPECIALIST GYNECOLOGY We are looking for a Female Gynecologist for a medical center in Qatar. Those applicants with Dataflow report and Prometric certificate can apply. **Salary**: QAR21,000.00 - QAR22,000.00 per month Application Deadline: 10/11/2023

Specialist Ob Gynecologist (Female Arabic) with QCHP license Job details Here's how the job details align with yourprofile . Pay QAR 25,000 a month Job type Permanent Full-time Location Full job descriptionLeading private hospital/ medical center in Qatar is looking for a Specialist Ob-Gynecologist. The candidate should arabic speaking female. Candidates...

**Overview**: - excellent problem-solving skills - customer-centric approach - strong understanding of technical concepts related to contact center operations/services. **Responsibilities**: - Diagnose and troubleshoot technical issues related to software, hardware, network configurations, and system compatibility. - Document, track, and monitor issues to...