Banking Operations Specialist
5 days ago
lxbfYeaa was founded in 1964 as the first Qatari-owned commercial bank in the country. Today, we are the largest bank in the Middle East and Africa (MEA) region, with a presence that extends to over 31 countries across three continents. Our comprehensive range of advanced products and services cater to the diverse needs of our customers, who number over 20 million.
Our commitment to excellence has earned us a reputation as one of the highest rated regional banks, with ratings from leading credit rating agencies such as Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). We have also received numerous awards from international specialized financial publications. Our consistently strong financial performance and expanding international presence have cemented our position as the most valuable bank brand in the MEA region, according to Brand Finance Magazine.
At lxbfYeaa, we prioritize community support and sponsor various social, educational and sporting events. Our employees play a vital role in delivering exceptional customer experiences, which drives our success.
Key Accountabilities:
- Maintain high levels of customer satisfaction by addressing queries and resolving issues promptly and efficiently.
- Collaborate with colleagues to ensure seamless delivery of banking services and meet customer expectations.
- Market our products and services to increase sales and revenue, while identifying opportunities to enhance customer engagement and loyalty.
- Comply with regulatory requirements and maintain confidentiality of sensitive information.
- Develop and maintain relationships with key stakeholders, including customers, colleagues and partners.
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