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TS Systems Engineer

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
About the Role

We are seeking a highly skilled TS Systems Engineer to join our 24x7 QR IT OCC team. As a key member of our team, you will be responsible for monitoring large computer networks, servers, and applications from a central location.

Key Responsibilities:

  • Monitor and analyze network and server infrastructure to identify potential issues and implement solutions.
  • Diagnose and troubleshoot server or network alerts, events, or issues to ensure minimal downtime.
  • Develop and implement disaster recovery plans, backup restoration tests, and related technologies to ensure business continuity.
  • Collaborate with cross-functional teams to ensure seamless integration and support of IT services.
  • Provide excellent customer service and communication skills to address conflicts and issues constructively.
  • Work in a fast-paced environment with shifting priorities and adapt to changing circumstances.

About You

  • You must hold a Bachelor's Degree in Computer Sciences or equivalent qualification with a minimum of 4-5 years of relevant experience in technical support.
  • Strong analytical and problem-solving skills, with excellent communication and time management skills.
  • Experience with IT industry certifications such as CCNA, MCSE, and ITIL V3 Certification (Foundation course) is an added advantage.
  • Proficiency in Microfocus Service Manager and Microfocus Monitoring Suite is a plus.
  • Ability to work in a team environment, handle multiple tasks, and work under pressure.

Qualifications

  • Internal candidates must have completed a minimum of 10 months in their current role to apply for this position.
  • Only three active applications are allowed at any point in time.
  • Active final warning letters will disqualify internal candidates from the recruitment process.