Transaction Success Associate

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar Vodafone Full time
Qualifications and Requirements

To succeed in this role, you will need a Bachelor's degree in Finance, Business Administration, or a related field. Proven experience in remittance or financial services is essential, along with strong analytical and forecasting skills.

You will also require excellent communication and negotiation skills, with the ability to work collaboratively with cross-functional teams. Preferred skills include experience with mobile financial services, knowledge of Forex and treasury operations, and proficiency in financial modeling and analysis.

Responsibilities:

  • Pricing Strategy: Determine pricing and markup for remittance transactions, balancing competitiveness and revenue ambitions.
  • Forecasting: Provide projections for expected value of transactions to ensure accurate funding of accounts and Forex procurement.
  • Float Management: Issue instructions to treasury to ensure accounts are adequately funded for remittance and other transactions.
  • Commercial Agreements: Work closely with Business Development and Product teams to tie-up commercial agreements with various exchange houses and remittance partners.
  • Transaction Execution: Collaborate with Finance and Treasury operations to ensure transactions are executed on time and ensure smooth working with remittance partners.
  • Customer Issue Management: Handle and resolve customer issues related to remittance transactions.
  • Onboarding New Partners: Facilitate the onboarding process for new remittance partners.
  • Campaign Configuration: Configure and manage campaigns related to remittance services.
  • Corridor Management: Manage remittance corridors to ensure efficient and effective service delivery.
  • Success Rate Responsibility: Ensure a high success rate for remittance transactions.
  • SLA Compliance: Ensure that all transactions are completed within agreed Service Level Agreements (SLA).


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