Airport Operations Supervisor
7 days ago
This role requires a dynamic and results-driven individual who can lead a team to deliver exceptional customer service at Hamad International Airport. The ideal candidate will have a strong background in customer service and experience in a supervisory role.
Responsibilities- To lead a team of customer service representatives to ensure that all airport customers receive exceptional service.
- To develop and implement strategies to improve customer satisfaction and loyalty.
- To conduct regular inspections and supervision of passenger flows, customer service needs, and terminal facility functionalities.
- To coordinate daily activities of the team to ensure safe and effective operations.
- To supervise and assist customers through airport processes and ensure a proactive response from agents towards customer service needs.
- To monitor the flow through the terminal in compliance with agreed standards and procedures to support the airlines within their business.
- To ensure smooth passenger flows throughout the passenger terminal complex, including sufficient queue management.
- To monitor the flow of customers with special needs and ensure that any help needed in terms of terminal facility guidance is provided to ensure their journey is safe.
- You must have a high school/vocational qualification/diploma or equivalent with a minimum of 3 years of job-related experience.
- Alternatively, you have a Bachelor's degree or equivalent with a minimum of 2 years of job-related experience.
- You must have experience in dealing with customer service at a supervisory level.
- You must have strong mentoring and coaching skills, as well as the ability to train and develop subordinates' skills and knowledge.
- You must have a good understanding of Key Performance Index and Standard Level Agreement.
- You must be computer literate and able to adapt to a fast-paced and challenging environment.
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Airport Operations Supervisor
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeJob OverviewWe are seeking a skilled Airport Operations Supervisor to join our team at Hamad International Airport. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of exceptional customer service and efficient airport operations.
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Head of Airport Operations
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeJoin us at Hamad International Airport as a dynamic and experienced Vice President of Facilities Management! In this role, you will lead and oversee all aspects of facilities management within our airport, providing strategic leadership, developing and implementing continuous improvement initiatives, and collaborating with cross-functional teams to achieve...
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Airport Facilities Operations Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeHamad International Airport is a leading international gateway dedicated to delivering exceptional passenger experiences while maintaining operational excellence. As one of the busiest and most innovative airports globally, we are committed to sustainable growth, safety, and efficiency in every aspect of our operations.About the RoleWe are seeking a dynamic...
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Airport Operations Control Center Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeJob DescriptionAirport Operations Control Center Officer plays a pivotal role in ensuring the safe and efficient movement of aircraft and passengers through Hamad International Airport. The officer is responsible for allocating parking stands, processing flight data, and monitoring system performance.The officer updates the Airport Operational Database with...
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Airport Operations Control Center Officer
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAs a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition:Allocation of the parking stands of DIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions.Day to day flight data processing and validation on the operational day and the next day in the Airport...
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Airport Operations Coordinator
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAre you passionate about working in a fast-paced environment and delivering exceptional results? Do you have a strong background in contracts management? If so, we encourage you to apply for this exciting opportunity to join our team at Hamad International Airport.We are seeking an experienced Operations Contracts Specialist to join our team, reporting...
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Airport Assets and Services Leader
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeHiring Information:Airport Facilities Delivery Manager is an exciting opportunity to join our team at Hamad International Airport.We are looking for a dynamic and experienced professional to lead all aspects of facilities management within our airport.The ideal candidate will have a strong background in airport planning and operations processes, including...
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Airport Facilities Delivery Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeHamad International Airport is a leading international gateway dedicated to delivering exceptional passenger experiences while maintaining operational excellence.About the role:We are seeking a dynamic and experienced professional to lead all aspects of facilities management within our airport. To provide strategic leadership, develop the continuous...
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VP Airport Infrastructure Development
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAirport Facilities Delivery Manager will be responsible for championing the successful strategic planning and implementation of key projects for assigned areas.The ideal candidate will have extensive experience in airport planning and operations processes including maintenance, airport properties and facility management.In this role, you will promote and...
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Expertise in Airport Operations
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAs a leading ground handling company in Qatar, Qatar Aviation Services (QAS) prides itself on delivering exceptional airport operations. We are currently seeking experienced professionals to join our team in various airport functions, including airside and passenger services.Our TeamOur team of experts includes experienced professionals in various airport...
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Airport Operations Coordinator
1 hour ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob OverviewThe Airport Operations Coordinator will be responsible for managing the implementation of worldwide scheduling guidelines and local processes in Hamad International Airport and Doha International Airport. This role requires excellent communication skills, organizational abilities, and a proven track record in slot coordination.Key...
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Airport Operations Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAbout the RoleAs an Airport Operations Specialist, you will be responsible for ensuring safe operations at airside by conducting regular inspections and monitoring of the airside. This includes managing Foreign Object Debris (FOD), preventing birds or other wildlife hazards, and ensuring that airfield lighting and facilities are serviceable.Key...
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Airport Operations Coordinator
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full timeResponsibilitiesThis role involves a range of responsibilities, including:Conducting seasonal and regular resource and capacity review studies to identify trends and areas for improvement.Creating allocation plans for extraordinary operational conditions, such as seasonal holiday traffic and special events.Running and maintaining airport capacity and demand...
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Airport Operations Agent
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeJob Description - Airport Operations Agent | Discover Qatar (216120)Job PostingMar 18, 2025, 1:30:33 PM |Primary LocationDohaUnposting DateMar 26, 2025, 2:29:00 AMAbout the roleDelivers an exceptional service in all areas of the unit on which assigned. Provides effective operational support to the DQ Senior Airport Agent and assists the team members on...
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Airfield Services Supervisor
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeRole OverviewThis role involves working in the Airport Operations Control Center to oversee the safe and efficient movement of aircraft and passengers.Key responsibilities include allocation of parking stands, processing flight data, and monitoring system performance.You will collaborate with other teams to ensure accurate and timely delivery of information...
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Facilities Management Operations Director
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeJob Description:Airport Facilities Delivery Manager will lead all aspects of facilities management within Hamad International Airport.The ideal candidate will have a strong background in airport planning and operations processes, including maintenance, airport properties and facility management.Responsibilities include:Leading facilities management...
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Terminal Standards Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeJob Description - Terminal Standards Supervisor (196944)Job PostingMar 16, 2025, 11:45:12 AM |Primary LocationDohaUnposting DateMar 23, 2025, 8:59:00 PMAbout the Role:At Hamad International Airport, we believe that success starts with exceptional people. We are keen on finding the right personnel who will be responsible for monitoring the cleaning services...
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Airport Security Operations Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar SSR G&M Ltd Full timeAbout SSR G&M LtdWe are seeking an experienced Aviation Security Specialist to lead our airport security operations. The ideal candidate will have a strong background in security management, with expertise in aviation security regulations and risk mitigation strategies.Lead airport security operations, ensuring compliance with local, national, and...
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FM Operations Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeThis role acts as a single point of contact for Facilities management across HIA campus for operational queries. The role is responsible to effectively manage all works related to facilities maintenance and support all stakeholders by providing efficient information regarding the operations.ACCOUNTABILITIES:Liaise with FM contractors to ensure timely...
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Operations Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAbout Hamad International Airport:We are a leading international airport, committed to providing exceptional services and experiences for our passengers. As part of our team, you will have the opportunity to work on various projects and contribute to our growth and development.**Job Description:**We are seeking an experienced Operations Contracts Specialist...