
Customer Service Coordinator
6 days ago
Key Responsibilities:
- Greet and welcome guests to the spa, ensuring a warm and friendly atmosphere.
- Manage spa bookings and appointments, optimizing the schedule and arranging services accordingly.
- Provide information about available spa treatments, packages, and pricing, making recommendations based on guest preferences.
- Perform client check-in and check-out procedures, process payments, and maintain accurate records.
- Assist with daily operations, including maintaining a clean and organized reception area.
Requirements:
- Previous experience as a Spa Receptionist or in a similar customer service role, preferably in a hotel or wellness setting.
- Background as a certified Spa Therapist with hands-on experience in delivering spa treatments.
- Strong communication and interpersonal skills, with a passion for delivering excellent customer service.
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