Cloud Security Architect
5 days ago
About Our Company
Echelonix is a global cybersecurity leader committed to safeguarding digital information. Our team of experts provides innovative solutions to address evolving security challenges.
Job Description
We're looking for a skilled Sales Engineer to join our team. As a critical member, you'll bridge the technical gap between our sales representatives and customers, guiding them in selecting and deploying our next-gen security solutions.
Main Responsibilities
- Develop strong relationships with customers, understanding their security needs and providing expert guidance.
- Leverage your knowledge to influence customer technical strategies, implementing effective solutions.
- Train internal sales teams to effectively communicate product benefits, ensuring seamless customer engagement.
- Collaborate with regional and global product managers to stay updated on the latest product knowledge.
- Demonstrate Trend Micro products' advantages through compelling presentations and public speaking skills.
- Empower partners to propose, position, and convince customers about our products and solutions.
- Present complex technical issues and solutions to various levels of an organization.
- Apply problem-solving skills to design solutions addressing customer concerns.
- Maintain close relationships with customers, influencing their technical strategies.
- Deliver training sessions to customers and prospects on Trend Micro solutions.
- Work closely with technical support personnel to ensure quality support and customer satisfaction.
Key Requirements
- Rich experience in delivering high-quality presales support and solutions.
- Strong understanding of SOC operations, security analytics, cloud architecture, and emerging technologies.
- Knowledge of security software solutions and cloud services.
- Excellent written and spoken communication skills in English.
- A passion for cybersecurity and customer security.
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