Housekeeping Attendant

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time
About the Role

You will be responsible for ensuring that guest rooms and public areas are cleaned to the highest standards, meeting the needs of our guests and maintaining a clean and organized environment.

Key Responsibilities
  • Setup trolleys with room linen, guest supplies, cleaning supplies, and cleaning caddies to ensure high efficiency.
  • Collect duty mobile, master keys, and daily assignments sheets from the Supervisor to plan and perform duties.
  • Prioritize room cleaning based on business requirements or as allocated by Supervisors.
  • Change bed linen with fresh linen and replenish room supplies according to Standard Operating Procedure.
  • Clean bathrooms and replenish bathroom amenities according to Standards of Performance and safety standards.
  • Tidy and arrange guest belongings, clean the room and bathroom to ensure compliance with Leading Quality Assurance standards.
  • Vacuum Guest corridors, service pantries, service areas, linen rooms, staff locker room, break rooms, and uniforms room to ensure a professional appearance.
  • Quarterly shampooing of carpets and polishing of floors to ensure general upkeep and maintenance of facilities.
  • Update status of each guestroom on the assignment sheet once the room is completely cleaned and supplies are replenished.
  • Report any maintenance-related issues to the Engineering Department to ensure general upkeep and maintenance of facilities.
  • Comply with hotel SOPs on health and safety policies and procedures.
  • Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction.
Requirements

To be successful in this role, you will need to have excellent attention to detail, strong communication skills, and the ability to work independently and as part of a team.

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