Luxury Hospitality Attendant
2 weeks ago
Role Overview
We are seeking a highly motivated and experienced 5 Star Hotel Spa Receptionist to join our team in Qatar. As a key member of our front-of-house team, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience.
About the Role
- Greet all arriving and departing guests by name and maintain positive relations at all times.
- Recognise arrivals of all VIP guests and ensure they are treated with the highest level of service.
- Maintain the facility in peak condition and cleanliness at all times.
Key Responsibilities
- Provide exceptional service to guests, including greeting them by name and maintaining positive relations at all times.
- Heed any remarks made by guests and ensure follow-up.
- Establish good relations with guests, offering advice and fostering customer loyalty.
- Clean and disinfect all areas of the spa, including showers, bathrooms, reception, wet and thermal areas, guest lounges, staff rooms and prep area.
Requirements
- Same role experience in spa or hospitality industry.
- Physically fit and able to work well under pressure.
- Great communication and organisational skills.
- Strong interpersonal and problem-solving abilities.
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