Hotel Operations Manager
7 days ago
About the Position:
We are seeking an experienced and skilled Assistant Director of Engineering to join our team at Four Seasons Hotels and Resorts. As a key member of our engineering department, you will be responsible for the effective management of all hotel operations, ensuring that safety, security, conservation, and compliance are maintained at the highest levels.
Main Responsibilities:
- Lead the engineering team in day-to-day operations, including service standards, equipment schedules, and work schedules.
- Communicate with housekeeping to coordinate and prioritize maintenance activities for guest rooms and public areas.
- Develop systems and procedures to ensure the health and safety of guests and team members, as well as proper conditions for plants, machinery, and property.
- Communicate with government agencies to ensure full compliance with statutory regulations.
- Prepare capital and repairs and maintenance budgets for engineering.
- Perform daily checks around the hotel.
- Conduct lift emergency release procedures as required.
- Diagnose, maintain, and repair mechanical equipment within the hotel.
- Ensure good relationships are built with internal and external customers.
- Maintain all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise.
- Develop, implement, and direct all emergency programs.
- Develop, implement and manage energy conservation programs for the property to minimize expenses.
- Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost-effectively.
- Perform special projects and other responsibilities as assigned.
- Identify and introduce environmentally-friendly systems and equipment.
- Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives.
- Manage all team member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation.
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