Store Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Store Operations Manager to join our team at AZAdea. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day operation of our stores, driving sales growth, and delivering exceptional customer service.
Key Responsibilities:- Solve Critical Store Operational Problems: Identify and resolve critical store operational issues, including customer complaints, to ensure operational effectiveness and increase customer satisfaction.
- Recruit and Select Shop Staff: Assist in recruiting and selecting shop staff by verifying job-fit and team-fit of candidates.
- Manage Annual Allocated Budget: Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible, and reporting variances versus budget.
- Stock Management: Ensure the stock is effectively measured and controlled, and manage order placement activities to maximize sales and meet stock performance objectives.
- Staff Scheduling: Monitor the shop hourly revenue and prepare staff schedule accordingly to ensure that the Shop/Department manpower is effectively matched to operational requirements in a cost-effective manner.
- Performance Reporting: Prepare management information reports on store performance to allow informed decision-making.
- Team Management: Ensure the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing, and motivating employees to ensure the highest levels of performance and the achievement or exceeding of sales targets.
- Employee Evaluation: Evaluate on a bi-yearly basis the performance of the Customer Service Manager, Assistant Manager, Department Manager, Sales Associates, Cashiers, and Stock Keepers as per company guidelines.
- Event Management: Manage Shop events and marketing activities by ensuring proper coordination with suppliers, media, and other concerned parties.
- Shop Maintenance: Perform other shop-related activities such as overseeing the shop merchandising, verifying the cleanliness, display, and maintenance of the Shop window, placing orders, and other tasks.
- Education: Bachelor's Degree
- Experience: 3 years of experience in a managerial role
- Industry Experience: Previous experience in the industry/retail is a major plus
- Skills: Strong knowledge and understanding of store operating procedures, fluency in English, proficiency in MS Office, and strong product knowledge
- Competencies: Commercial Understanding, Communication Skills, Customer Focus, Developing and Motivating Others, Driving and Achieving Results, Decision Making, and Strategic Thinking
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Store Operations Manager
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Al Khor, Al Khor, Qatar AZAdea Full timeJob SummaryAs a Store Operations Manager at AZAdea, you will be responsible for ensuring the effective management of store operations, including customer satisfaction, staff recruitment, budget management, and stock control. Your goal will be to optimize store performance and achieve sales targets.Key ResponsibilitiesManage store operational problems,...
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Store Operations Manager
1 month ago
Al Khor, Al Khor, Qatar AZAdea Full timeJob SummaryWe are seeking a highly skilled and experienced Store Operations Manager to join our team at AZAdea. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day running of our stores, driving sales growth, and delivering exceptional customer service.Key ResponsibilitiesSolve Critical Store Operational...
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Al Khor, Al Khor, Qatar AZAdea Full timeJob SummaryWe are seeking a highly skilled and experienced Shop Manager to join our team at AZAdea. As a key member of our retail operations team, you will be responsible for ensuring the effective management of our store operations, including customer service, staff management, and inventory control.Key Responsibilities:Solve Critical Store Operational...
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