Luxury Hotel General Manager

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time
About the Role

We are seeking a highly experienced and motivated General Manager to lead our luxury hotel in Doha West Bay. As a seasoned professional, you will be responsible for managing and building upon the current success of the hotel, delivering an excellent Guest and Team Member experience, and meeting our Owners' expectations.

Key Responsibilities
  • Manage and lead the hotel operation, ensuring seamless execution and success.
  • Develop and implement strategies to increase revenue, guest satisfaction, and Team Member engagement.
  • Lead in all key property issues, including capital projects, customer service, and refurbishment.
  • Ensure all decisions are made in the best interest of the hotel and Hilton.
  • Deliver achievable hotel budgets and set short and long-term strategic goals for the property.
  • Provide exceptional leadership to hotel Team Members, focusing on Hilton culture and values.
  • Lead in all aspects of business planning, ensuring compliance with Hilton Brand Service Standards.
  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
Requirements
  • Established luxury General Manager with Hilton experience, ideally.
  • Deep understanding of the GCC Tier 1 market and multi-market experience.
  • Deliver innovative commercial opportunities with experience in increasing profitability, particularly in F&B.
  • Meticulous attention to detail and ability to collaborate and foster networks and relationships with owners, contractors, corporates, and the local community.
  • Capability to assume responsibility and confidently lead hotel owners.
  • Strong operational knowledge from a people/leadership perspective, with the ability to lead from the front.
  • Deliver innovative commercial opportunities with experience in increasing profitability.
  • Exceptional people leadership and retention of talent, with the ability to bring a team together on a journey and instill the Hilton culture and values.
  • Ability to show resilience, judgment, and leadership.
  • Experience managing budgets, revenue proposals, and forecasting results in a similar-sized property.
  • Indepth knowledge of the hotel/leisure/service sector.
  • Degree or diploma in Hotel Management or equivalent.
  • Arabic language preferred.


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