Hotel Receptionist

15 hours ago


Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time
Club InterContinental Receptionist

We are seeking a highly skilled and experienced Receptionist to join our team at Club InterContinental. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:
  • Manage front desk operations, including check-in, check-out, and guest services
  • Process payments, handle guest complaints, and resolve issues in a professional manner
  • Collaborate with other departments to ensure seamless guest experience
  • Provide exceptional customer service, responding to guest inquiries and requests in a timely and professional manner
  • Maintain accurate records and reports, including guest information and hotel operations
Requirements:
  • Similar experience in a luxury hotel and/or resort
  • Knowledge in Opera PMS is essential
  • Experience in Food & Beverage is an advantage
  • Strong communication and interpersonal skills
  • Excellent command of written and spoken English
  • Additional language is an added advantage
  • Strong organizational and multitasking skills
  • Ability to work in a fast-paced environment

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.


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