Guest Experience Coordinator

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full time
About the Job

We are seeking a highly skilled professional to lead our Concierge department and execute the Service Promise to our guests.

Main Duties:
  • Manage the facilitation of guest requests relating to dining, shows, recreation, tours, transport, florists, doctor, dentist, child care, and other services not available at the hotel.
  • Respond to queries positively and follow through all endorsements at the concierge.
  • Maintain transparency and responsibility on matters involving finances.
  • Adhere to established financial guidelines and control all costs.

Essential Skills:

  • Prior supervisory experience in a customer service industry.
  • Excellent written and verbal communication, interpersonal, and leadership skills.
  • Computer proficiency in a Windows environment (Word, Excel, PowerPoint).


  • Doha, Baladīyat ad Dawḩah, Qatar Premium Solutions Consultancy Full time

    Premium Solutions Consultancy is seeking a Guest Experience Coordinator to join our team. In this role, you will be responsible for coordinating guest experiences, managing reservations, and optimizing room occupancy.Key ResponsibilitiesCoordinate guest experiences and ensure seamless check-in and check-out processes.Manage guest reservations and optimize...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full time

    At Anantara Hotels & Resorts, we believe that every guest deserves an unforgettable experience. As a Guest Experience Coordinator, you will play a critical role in supporting the overall Food & Beverage operation of the hotel and ensuring that our guests have a truly remarkable time.Key Responsibilities:Welcoming guests and providing them with an exceptional...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking a highly experienced Guest Experience Coordinator to join our team at lxbfYeaa. This key role involves leading the laundry department, prioritizing guest satisfaction, and maintaining stringent quality control measures.About the PositionIn this critical role, you will supervise laundry operations, develop strategies to improve efficiency, and...


  • Doha, Baladīyat ad Dawḩah, Qatar Teach Away Full time

    **Job Summary**As a Guest Experience Coordinator, you will be responsible for ensuring that every guest receives exceptional service throughout their stay. You will oversee the daily operations of the Concierge department and work closely with the team to deliver outstanding experiences.**Responsibilities:**Manage daily activities relating to...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara The Marker Dublin Hotel Full time

    Anantara's commitment to delivering heartfelt hospitality has earned them a reputation as a leader in the luxury hospitality industry. As a Guest Experience Coordinator, you will play a critical role in ensuring that every guest's stay is nothing short of exceptional.ResponsibilitiesManage all incoming booking inquiries, ensuring accurate input of details...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    **Key Responsibilities**Deliver excellent customer service, responding to guest queries and resolving issues in a professional and courteous manner.Support the front desk team in maintaining high standards of guest satisfaction and comfort.Assist in the coordination of hotel initiatives and targets, ensuring seamless execution and achievement of goals.


  • Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Guest Experience Role SummaryWe are seeking a motivated and enthusiastic individual to join our team as a Guest Experience Expert. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.Your primary focus will be on building strong...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Job OverviewThe Spa Guest Experience Coordinator will serve as the primary point of contact for guests arriving at our luxurious hotel spa, providing a warm and welcoming experience from the moment they step foot in the door. This is an exciting opportunity to join a dynamic team that prides itself on delivering exceptional guest service.About the RoleThis...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    You will be responsible for delivering exceptional service standards as a Front Desk Agent at Millennium Plaza Doha. Your duties will include providing warm and welcoming experiences to guests, efficiently handling check-in and check-out processes, and responding to guest inquiries in a timely manner.Job Description:Greet guests warmly and assist with their...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Join Our TeamWe are seeking a highly skilled and motivated individual to join our reservations team at Rosewood Doha. As a key member of our team, you will be responsible for managing reservation operations, leading training initiatives, and collaborating with departments to enhance guest experience.You will have the opportunity to contribute to our...


  • Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels - Middle East Full time

    About Premier Inn Hotels - Middle EastPremier Inn Hotels - Middle East is a leading hospitality company that values its employees and provides opportunities for growth and development. We have 11 hotels in the Middle East and an exciting pipeline of new hotels opening in the future.Job Description:We are seeking a highly skilled and experienced Customer...


  • Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full time

    About Us:Power International Holding is a leading provider of luxury villa services. Our company prides itself on delivering exceptional guest experiences through our dedicated team members who provide personalized services tailored to each guest's needs. We are committed to maintaining the highest standards of cleanliness, safety, and customer...


  • Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Company OverviewMarriott International is committed to empowering guests to regain control and enhance their well-being while traveling.We strive to deliver exceptional guest experiences by providing unique wellness programming and maintaining a high level of professionalism, enthusiasm, and energy.The ideal candidate will be passionate, active, optimistic,...


  • Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

    About the TeamOur Housekeeping Department is a dynamic and fast-paced team that is committed to delivering exceptional service to our guests. We are looking for a skilled and experienced Room Attendant to join our team, who can work independently and as part of a team to maintain the highest standards of cleanliness and comfort.You will be responsible for...


  • Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full time

    Key ResponsibilitiesPerform cleaning duties to high standards, including vacuuming, dusting, and polishing.Restock bathroom and room supplies.Replenish linens, towels, and toiletries.Ensure guest rooms and corridors are clean and tidy.Report any maintenance or repair issues to the supervisor.BenefitsWe offer a range of benefits to our employees, including:A...


  • Doha, Baladīyat ad Dawḩah, Qatar Alfardan Properties Full time

    About the RoleThis Concierge position is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences. As a key member of our team, you will be responsible for ensuring that all tenants and guests feel welcome and supported throughout their stay.Key AccountabilitiesRespond to tenant and guest...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    About the JobWe are seeking a highly skilled Front Office Supervisor to join our team at Tivoli Hotels & Resorts. As a key member of our front desk team, you will be responsible for driving excellence in service delivery, while fostering a positive and inclusive work environment.Key ResponsibilitiesSupervise and coordinate the daily activities of our front...


  • Doha, Baladīyat ad Dawḩah, Qatar Pullman Hotels & Resorts Full time

    About the RoleThe Reservations and Front Desk Manager is a critical position that requires a strong understanding of hotel operations, excellent communication skills, and a passion for delivering exceptional guest experiences. As a member of our Front Office team, you will be responsible for managing room inventory, coordinating guest requests, and ensuring...


  • Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full time

    Role OverviewThe Guest Services Coordinator will play a critical role in ensuring that guests have an exceptional experience at Wyndham Grand Doha West Bay Beach. This includes providing timely and effective responses to guest inquiries, resolving issues promptly, and maintaining accurate records of guest interactions.Key AccountabilitiesRespond to guest...


  • Doha, Baladīyat ad Dawḩah, Qatar Rotana Full time

    Key ResponsibilitiesAs a Guest Service Coordinator, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable. Your key responsibilities will include:Providing information about hotel facilities and services to guests.Processing guest room reservations and cancellations.Handling guest complaints...