Client Solutions Specialist
4 days ago
Company Overview
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. Our mission is to push the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
Key Job Responsibilities
- The ideal candidate will cultivate deep client intimacy to achieve or surpass assigned revenue and growth targets within designated accounts or sales territories.
- The Account Manager will leverage long-term client relationships as a trusted advisor, offering insights on solutions across marketing, market research, sales management, industry dynamics, trends, and IQVIA's product, consulting, and service capabilities.
- Proactively discern client needs and collaborate with IQVIA's marketing, sales specialists, consultants, and client service teams to craft and present tailored solutions for complex business challenges.
- Identify and pursue new business opportunities and contract expansions within assigned accounts, engaging with client managers at various levels.
- The Account Manager will spearhead all sales-related activities and serve as the face of the company to clients and vice versa.
- Maintain high customer satisfaction levels by monitoring client satisfaction with contracted deliverables and collaborating with sales management and client service teams.
- Manage renewals and subscriptions, and contribute to large contract renewal efforts.
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