Complex Order Fulfillment Expert
7 days ago
Job Title: Complex Order Fulfillment Expert
Job Summary: We are seeking a highly skilled Complex Order Fulfillment Expert to join our team, responsible for ensuring the successful delivery of complex orders to our business customers.
Key Responsibilities:
- Deliver Complex Orders
- Manage and deliver large and complex orders to time, cost, and quality criteria.
- Customer Communication
- Act as a single point of contact with overall accountability for ensuring order fulfillment as per committed timelines.
- Planning and Analysis
- Produce detailed delivery plans using planning and analysis techniques/tools to ensure the success of deliveries.
- Collaboration and Escalation
- Communicate with customers to report on order fulfillment and involve relevant customer technical contacts and vendors as required.
- Escalate issues hindering progress and involve relevant stakeholders as required (including senior management intervention) to obtain resolution.
- Experience
- 5 years of experience in project delivery management, preferably in large and complex scenarios.
- Education
- Bachelor degree, preferably in Telecommunications.
- Certification
- Project Management Certification (PMP).
- Software Skills
- Proficient in Microsoft Office (WORD, Excel, PowerPoint & Project).
What We Offer:
We offer a competitive salary and benefits package, including opportunities for professional growth and development.
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