Banking Technology Support Specialist

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full time
Role Overview

Fusion Outsourcing and Services seeks a Technical Expert for Core Banking Platforms to join our Core Banking Application Support team.

The ideal candidate will have hands-on experience in application support, incident management, and collaboration with cross-functional teams to resolve technical issues and enhance system reliability.

Responsibilities and Duties
  1. Technical Support and Maintenance:
    Provide Level 2 / 3 technical support for core banking applications, including account management, transaction processing, loans, and deposits.
  2. Problem Resolution and Analysis:
    Troubleshoot and resolve application-related issues promptly to minimize downtime and ensure business continuity.
  3. System Monitoring and Performance:
    Monitor core banking systems using tools like Splunk, Nagios, or Dynatrace to ensure optimal performance and availability.
  4. Security and Compliance:


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