Customer Service Representative

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Ecolab Full time

Job Overview

Ecolab is seeking a highly skilled Customer Service Representative to join its industry-leading Customer Service team in Doha, Qatar. As a key member of our team, you will be responsible for providing exceptional customer service and support to Ecolab's largest and most strategic accounts.

About the Role

  • Develop and maintain strong relationships with internal and external customers to ensure their needs are met and exceeded.
  • Provide timely and effective resolution to customer inquiries and issues.
  • Work closely with cross-functional teams to identify opportunities for process improvements and implement changes that drive business results.
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers.

Requirements

  • Bachelor's Degree or equivalent; 1-3 years of customer service experience; 1-3 years SAP experience.
  • Ability to work independently in a fast-paced environment.
  • Fluent in English.
  • Excellent communication and interpersonal skills.
  • Able to manage work pressure in regular business situations.

What We Offer

  • The opportunity to work for one of the top employers in the industry.
  • The ability to make an impact and shape your career with a company that is passionate about growth.
  • A supportive and inclusive work environment.
  • Ongoing training and development opportunities.


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