Digital Connectivity Solutions Specialist

1 month ago

Al Khor, Al Khor, Qatar QATAR Airways Full time
About the Role

We are seeking a highly skilled Digital Connectivity Specialist to lead and deliver digital connectivity solutions in coordination with QR Cargo network to meet business objectives. As a key member of our Cargo Customer Experience team, you will be responsible for conceptualizing, discussing, planning, and delivering digital data sharing projects with a focus on multi-party integration, messaging, testing, and online product applications testing.

Key Responsibilities
  • Participate in planning and developing discussions around IATA industry projects, such as e-Freight, MIP, XML messaging, and Modernizing Cargo Distribution, to drive efficiencies, mitigate risks, and deliver projects successfully.
  • Manage cargo messaging solutions and processes in place, ensuring compliance to industry-standard messaging formats for data exchange, such as FWB, Freight House List, and FSU, utilizing industry-recognized messaging formats like CARGO-IMP, XML, and JSON.
  • Propose, design, and implement secure and efficient data exchange protocols with Information Technology, including host-to-host, web services, messaging queues, SFTP, and other connectivity models to ensure cost-effective and standardized connectivities.
  • Assist line manager in the tactical delivery of industry data exchange development, such as One Record within QR Cargo, by participating in integration pilots, solution design, and development, data standard development, CROAMIS implementation, testing, and requirement compliance.
  • Ensure all digital platforms comply with industry standards and regulations, such as ISO, ANSI, and EDIFACT, and organizational policies by implementing security measures to protect data during transmission.
  • Conduct periodic system process vulnerability checks and assessments to identify and mitigate risks.
  • Monitor and troubleshoot connectivity issues in coordination with IT to ensure smooth flow of transactions between QR and third-party systems, maintaining data integrity.
Requirements

This role requires robust problem-solving skills and a proactive, precise, and data-driven mindset for delivering digital projects for QR Cargo while working alongside network stakeholders to promote digital enablement and electronic initiatives.

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