Work Order Management Specialist
5 days ago
About the Role:
This position plays a crucial role in ensuring the efficient execution of operational work activities. The successful candidate will be responsible for maintaining work orders and meter data, verifying and validating it.
Duties and Responsibilities:
- Oversee the monitoring, management, and troubleshooting of Work Orders issued as part of Roll Out & daily operations.
- Contribute to the team by performing various skilled duties, including reading, building, installing, activating, inspecting, diagnosing, replacing, and routing AMI meters.
- Collaborate with the team to prepare technical daily reports related to command center Operations, ensuring timely submission as applicable.
- Diagnose and resolve operation problems efficiently.
- Support supervisors and analysts as needed to execute work processes effectively.
- Cultivate strong relationships with departments, customers, contractors, and site teams as required.
- Promote seamless communication between teams through efficient handling of the command center system and associated programs for meter installation and complaint systems.
- Maintain accurate records and prepare comprehensive reports regarding data systems.
- Develop and implement strategies for extensive data tracking, sorting, updating, recording, and report preparation with suitable formats.
- Work collaboratively with Quality Assurance and Continual Improvement sections to secure and maintain certifications.
- Elevate awareness about health and safety regulations within the Installation Section and ensure compliance.
- Be available to work across all three shifts in a 24/7 environment.
- Tackle other tasks assigned from time to time.
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