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Hospitality Supervisor
2 weeks ago
Lobby Lounge Team Lead Role at Crew Life at Sea
">- We are looking for a skilled and experienced individual to fill the role of Lobby Lounge Team Lead.
- This position involves overseeing the day-to-day operations of the lobby lounge, ensuring that all aspects of the business run smoothly.
- The successful candidate will be responsible for supervising a team of staff, including bartenders, servers, and support staff.
- This role requires excellent leadership skills, with the ability to motivate and train team members to provide exceptional service.
- A key responsibility of this role is maintaining a clean and organized lobby lounge area.
- The successful candidate will also handle guest inquiries, complaints, and requests in a timely and professional manner.
- Collaboration with other departments is essential to ensure smooth operation of the lobby lounge.
- This role involves assisting in creating and implementing promotional activities and special events.
- Regular meetings with the team are necessary to discuss goals, performance, and provide feedback.
- Ensuring compliance with health and safety regulations is also a priority.
- Key qualifications for this role include previous experience in a supervisory role in a hospitality or food and beverage setting.
- Excellent leadership and communication skills are essential.
- The ability to work well under pressure and in a fast-paced environment is also required.
- Knowledge of food and beverage operations and inventory management is necessary.
- Familiarity with health and safety regulations is also essential.
- Flexibility to work evenings, weekends, and holidays as needed is a must.
- Fluency in English is required, with additional languages being a plus.