Crisis Intervention Specialist

22 hours ago


Doha, Baladīyat ad Dawḩah, Qatar Insight Global Full time
Job Summary

Insight Global is seeking a fully remote Crisis Intervention Specialist to provide life-saving support to a diverse demographic.

The successful candidate will respond to crisis hotline calls, assess risk levels, ensure confidentiality, and provide referrals to resources as needed.

Key Responsibilities:

  • Respond to crisis hotline calls according to established protocols
  • Assess the degree of callers' risk and ensure confidentiality
  • Provide callers with referrals to resources and emergency services when necessary

Requirements:

  • Ability to work in a remote environment
  • Strong communication and interpersonal skills
  • Ability to remain calm and composed in high-pressure situations

About Insight Global:

Insight Global is a leading provider of remote contact center services. We are committed to delivering exceptional support to our clients and their customers.



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