Sales Engineer
3 days ago
Job Description
We are seeking an experienced Sales Engineer - Post-Sale Services to join our team at Loons Group WLL. As a Sales Engineer, you will play a crucial role in providing exceptional post-sale technical support to our customers.
Main Responsibilities:
- Provide timely and effective technical assistance to customers through various channels (phone, email, etc.).
- Analyze and troubleshoot complex technical issues related to product deployment.
- Develop and maintain comprehensive technical documentation to enhance customer support and training.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- A minimum of 2 years of experience in post-sales support.
- Excellent communication and problem-solving skills.
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