Supply Chain Coordinator Manager
2 weeks ago
As a Commercial Team Lead at Seven Seas Group - Maritime Services, you will be responsible for managing the quotation process for clients to generate maximum orders and ensuring the products are delivered on time and to the standard and quality expected.
You will oversee the day-to-day supervision of the Customer Service Executives ensuring objectives are met and the team are operating to an effective level.
Key Accountabilities:
- Manage the quotation process for clients to generate maximum orders and ensure the products are delivered on time and to the standard and quality expected.
- Oversee the day-to-day supervision of the Customer Service Executives ensuring objectives are met and the team are operating to an effective level.
- Maintain and develop existing customers to optimize quality of service, business growth, and customer satisfaction.
Requirements:
- Educated to a minimum standard equivalent to Bachelor Degree in a related field.
- 5+ years of experience in a customer service position with responsibility for dealing with customers, quotations and upselling.
- Ability to speak, read and write English.
- Customer service skills with the ability to build relationships internally and externally.
- Strong attention to detail skills to ensure accurate system updates and quotations.
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