Assistant Hotel Operations Coordinator

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Sheraton Imperial Kuala Lumpur Hotel Full time
Job Summary

The Assistant Front Desk Manager is responsible for providing exceptional guest service, managing front desk operations, and supporting the hotel's goals and objectives. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide excellent guest service, responding to guest inquiries, and resolving issues in a timely and professional manner.
  • Manage front desk operations, including checking-in guests, processing payments, and maintaining accurate records.
  • Assist with supervising front desk staff, providing guidance and support as needed.
  • Collaborate with other departments, such as housekeeping and engineering, to ensure seamless guest experiences.

Requirements:

  • High school diploma or equivalent required; degree preferred.
  • At least 1 year of experience in a similar role or related industry.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.


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