Restaurant Operations Manager

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time

Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Precision Hire Solution. As a key member of our operations team, you will be responsible for supervising daily Food and Beverage (F&B) shift operations and ensuring compliance with all F&B policies, standards, and procedures.

Key Responsibilities

  • Assist in the ordering of Food and Beverage (F&B) supplies, cleaning supplies, and uniforms.
  • Supervise daily F&B shift operations and monitor compliance with all F&B policies, standards, and procedures.
  • Support and supervise an effective monthly self-inspection program.
  • Operate all department equipment as necessary and report malfunctions.
  • Supervise staffing levels to ensure that guest service operational needs and financial objectives are met.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Understand employee positions well enough to perform duties in employees' absence.
  • Develop specific goals and plans to prioritize, organize, and accomplish work.
  • Monitor and maintain the productivity level of employees.
  • Verify that all team members/supervisors understand the brand-specific philosophy.
  • Maintain the operating budget and verify that standards and legal obligations are followed.
  • Assist supervisors in understanding team members' ever-changing needs and expectations and how to exceed them.
  • Celebrate and foster decisions that result in successes as well as failures.
  • Communicate areas that need attention to staff and follow up to verify understanding.
  • Coordinate cleaning programs in all F&B areas (e.g., General clean) identifying trends and making recommendations for improvements.
  • Establish and maintain open, collaborative relationships with employees.
  • Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
  • Follow property-specific second effort and recovery plan.
  • Stay readily available/approachable for all team members.
  • Demonstrate knowledge of the brand-specific service culture.

Additional Responsibilities

  • Provide information to supervisors and coworkers by telephone, in written form, email, or in person.
  • Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Analyze information and evaluate results to choose the best solution and solve problems.
  • Perform hourly job functions if necessary.
  • Extend professionalism and courtesy to team members at all times.
  • Comprehend budgets, operating statements, and payroll progress reports.
  • Perform other duties as assigned to meet business needs.

Requirements

  • High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality Business Administration, or related major; 2 years of experience in the food and beverage, culinary, or related professional area.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and dedicated team.


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