Senior Business Operations Specialist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time
About the Role

Talent Pal is seeking a highly skilled Senior Business Support Officer to join our Flight Operations team. As a key member of the team, you will provide critical support to the Manager Flight Operations Business Support in delivering a range of services and initiatives across the Flight Operations Division.

Key Responsibilities
  • Provide daily support to the Manager Flight Operations Business Support in delivering activities and initiatives efficiently and in a timely manner.
  • Act as liaison with functional teams (HR, Finance, Recruitment, etc.) to ensure progression of initiatives, requests, and resolution of issues to timely satisfaction.
  • Support the Manager Flight Operations Business Support in the budgeting cycle and monthly financial reviews.
  • Develop and maintain the Flight Operations Business Support SharePoint site, ensuring it is a fit-for-purpose hub for all team activities.
  • Liaise with stakeholders to ensure the Flight Operations Article 30 Data Privacy Register is maintained in line with Qatar Airways policies and procedures.
  • Work with Subject Matter Experts (SMEs) to create and maintain Business Support dashboards for recruitment and headcount reporting and other dashboards as required.
  • Deliver the monthly resource planning cycle (rostering) for operational teams, ensuring adherence to Qatar Airways policy and procedures.
  • Draft memos and other relevant documents as required to support Flight Operations management team.
  • Support the Manager Flight Operations Business Support in drafting and maintaining processes and procedures for the department manual.
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to have a strong understanding of business operations and be able to analyze complex data to inform business decisions.

Talent Pal is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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