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IT Product Marketing Specialist
2 months ago
About the Role:
We are seeking a highly skilled and experienced individual to join our team as a Virtual Hospitality Advisor at Applus+. As a Virtual Hospitality Advisor, you will be responsible for creating and executing exceptional travel itineraries for corporate and leisure clients in destinations around the world.
Key Responsibilities:
- Research and create customized travel itineraries that meet the needs and preferences of clients.
- Review client requirements and preferences to ensure that travel plans are tailored to their needs.
- Complete ongoing training and certification to stay up-to-date with industry developments and best practices.
- Attend webinars and workshops with vendors and suppliers to expand knowledge of specific destinations and travel options.
- Review client budgets and plan trips accordingly to ensure that travel plans are within budget constraints.
- Develop and implement promotional materials to showcase travel options and services.
- Monitor travel restrictions and updates to ensure that clients are aware of any changes that may impact their travel plans.
- Book travel arrangements, including flights, car rentals, hotel accommodations, cruises, and event tickets.
- Communicate effectively with clients pre- and post-travel to ensure that their needs are met and any issues are resolved promptly.
- Network with tour operators to identify and offer packages that meet client needs and preferences.
Requirements:
- Must be at least 18 years of age and authorized to work in the US.
- Must be able to communicate effectively with clients (strong sales background a plus).
- Must have a smartphone with internet access and a laptop (recommended but not required).
- Personal travel experience is a huge plus, but not required.
- Previous experience in customer service or hospitality is also a plus, but not required.
Benefits:
- Travel discounts - use your travel discount to go on vacations anytime you like.
- Online course training - stay up-to-date with industry developments and best practices.
- Support team - we have a support team to help you grow in the company.
- Must have internet access.
- Must be comfortable working remotely.