Archibus Software Solutions Specialist

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Job Title: Senior Software Specialist-Archibus

Overview of Role:

The Senior Software Specialist - Archibus position is responsible for developing software solutions based on the information provided by the Business Analyst team, following the software development lifecycle. This position requires a great depth of expertise and knowledge in the field of Archibus and FM systems.

This role supports QF IT application team on their day-to-day operational tasks in managing CAFM Archibus application. It has more than 10 years of historical data and is widely used in Qatar Foundation to support all entities, mainly facility management team.

Key Responsibilities:

  • Support Archibus application for all implemented modules currently live in Qatar Foundation, like Building Operations, Workplace Services, Project Management, General Services, etc.
  • Fix application and system problems or any incident that disrupts the application service that business users depend on.
  • Capable of handling and supporting both technical and functional part of Archibus application.
  • Analyze, debug and provide solutions and fixes for application-related incidents, problems and service requests in a timely manner.
  • Coordinate with QF IT application support team to develop, test and deliver the required changes.
  • Coordinate with QF IT application team in design and development, testing and the implementation of new modules in Archibus system.
  • Support QFIT on deployment activities on changes and fixes.
  • Work with external stakeholders to develop and deploy upgrade/migration for existing system.
  • Evaluate documented resolutions, analyze trends for ways to prevent repeated future problems.
  • Assess user requirements through various meetings, service requests to provide proactive service.
  • Report, coordinate and assist QF IT application team members to determine appropriate application deliverable suited to application business.
  • Administer all building activities like development of data models, application codes, online support and planning related tests.
  • Work with teams to manage system administration, web/application server administration and database server administration, maintaining up-to-date system documentation and managing code in a version-control system.
  • Manage and ensure stability of Archibus system and maintain integrity of the contained data. Organize and prioritize all escalated activities, inclusive of testing, project management and execution of system upgrades, improvements and bug fixing.
  • Provide guidance for all complex resolutions, revival, and root cause assessment.
  • Analyze requirements, create technical specifications, and provide technical design recommendations for new and existing modules of Archibus system.
  • Prepare documents, user guides and develop technical procedures.
  • Transfer knowledge to QF IT support staff on the required modules and processes. Must be able to develop advanced reporting in Archibus.
  • Ensure security and quality compliance.
  • Keep abreast of developments, trends, and issues in areas of responsibility. Participate in teamwork and committees as needed.

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