Enterprise Change Manager Professional
1 day ago
At lxbfYeaa, we are seeking a highly skilled Enterprise Change Manager Professional to join our team. The successful candidate will have a strong understanding of change management principles and be able to collaborate with other departments to ensure successful implementation of changes across the organization.
About the Role- This role is responsible for overseeing multiple changes related to the project or program and introducing them to the team.
- The Change Manager Consultant will work closely with stakeholders to assess the impact of changes on service levels, including SLAs, OLAs, and underpinning contracts.
Key Responsibilities:
- Streamlining the entire change process, significantly reducing service downtime while delivering value to end users more quickly.
- Planning and managing changes to IT services, minimizing risk, and improving decision support to users and the business.
- Proposing changes, collecting and organizing relevant details, and creating plans for change implementation.
- Risk assessment and management.
- Prioritizing changes and allocating resources.
- Effectively communicating the benefits of change to stakeholders.
- Expert level of ITIL knowledge and recommended to have knowledge of SMAX capabilities and best possibilities.
- Integration capabilities of ITSM products like SMAX etc. and experience in designing for and leading of implementation of ITSM Solutions.
- Generic planning and architecting skills for Service Management solutions and skills and experience writing architecture and solution design document.
Requirements:
- Bachelors' Degree in Computer Science or related field.
- Expertise in Change Management.
- Knowing Change Management Principles and Best Practices.
- Ability to work in a pressurized environment with tight deadlines.
- Ability to plan, organize, problem solve and manage initiatives independently.
- Extensive technical expertise in these Information Technology domains.
- Knowledge of IT related technology solutions & best practices.
- Excellent sharing knowledge and encouraging development of others to achieve specific team goals.
- Strong in analytical, critical thinking and problem-solving skills.
- English language skills (reading, speaking, writing, and listening).
Benefits:
We offer a competitive salary and benefits package.
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