Cabin Services Manager
6 days ago
At Qatar Airways, we are seeking a seasoned professional to fill the role of Cabin Services Manager. This key position plays a pivotal part in our Cabin Services Training Department, overseeing the development of comprehensive commercial, in-flight service, and cabin crew training strategies to drive corporate goals.
About the RoleThis accomplished individual will effectively manage product and people to deliver world-class training programs. Responsibilities include:
- Leading, developing, and managing a core team of Training professionals (Instructors/Lead Instructors) as well as Part Time Trainers.
- Monitoring and conducting on-the-job training, providing performance feedback, including coaching, to ensure that aims and objectives are achieved.
- Supervising the design, development, and delivery of in-flight service, leadership training, and cabin crew training programs in compliance with national and international regulations and standards.
- Collaborating with Product Development and other business units to support new product launches through training, promotions, and special events.
- Liaising with all relevant line departments within the airline to ensure that appropriate training needs/requirements are highlighted and established.
We're looking for someone who is passionate about delivering exceptional results and building high-performing teams.
Key QualificationsTo be successful in this role, you'll need:
- A Bachelor's degree in Training and Development, Education, HR, or Organizational Development or equivalent with at least 8 years of job-related experience in a global airline.
- Experience as a certified trainer or recognized training qualification.
- Strong managerial skills, prior experience in leading a team of specialists/instructors, and a willingness to relocate to Doha, Qatar.
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