System Administrator I

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

**Job Description**

**About the Role**

We are seeking an experienced Client Systems Administrator I to join our team at Trace Systems Inc.

This role is responsible for providing top-notch support to our clients, ensuring seamless operation of their systems and hardware. As a key member of our team, you will be working closely with our clients to resolve technical issues, troubleshoot system problems, and implement software solutions.

**Key Responsibilities**
  • System Support: Respond to help desk tickets, resolve technical issues, and provide support for operating systems (Windows, macOS, Linux) and common software applications.
  • Hardware and Software Management: Diagnose and resolve connectivity problems, including LAN/WAN and VPN issues. Assist end-users with system logins, password resets, and account management.
  • Inventory Management: Establish, manage, and maintain equipment accountability (inventory/positive control), including tracking assets from initial acquisition, during removal/replacement/repair, and through final disposition.
**Minimum Qualifications**
  • Clearance: Active, in-scope US Government issued Secret clearance with eligibility.
  • Citizenship: Due to the nature of the work and contract requirements, US Citizenship is required.
  • IAT Level:** DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher.


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