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Hostess
2 months ago
We are seeking a skilled and friendly Hostess to join our team at Ennismore. As a Hostess, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.
Key Responsibilities- Guest Welcome and Seating
- Welcome guests to the venue and offer professional, friendly, and engaging service.
- Escort guests to dining or bar areas and provide menus.
- Reservation Management
- Manage reservations and coordinate with wait staff about available seating options.
- Food and Beverage Knowledge
- Have full knowledge of food and beverages list and promotions.
- Communication and Problem-Solving
- Provide accurate wait times and monitor waiting lists to assist guests.
- Follow all safety and sanitation policies when communicating with guests.
- Education and Experience
- High School Diploma
- Previous Hostess experience is an asset
- Skills and Certifications
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Basic Food Safety Certificate
- Language and Adaptability
- Arabic Speaking is an advantage
- Ability to work well under pressure in a fast-paced environment