Coffee Expert

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

Job Description:

We are seeking a skilled Beverage Artisan to join our team at Raffles Doha, where you will have the opportunity to craft exceptional coffee experiences for our discerning guests.

About You:

As a Beverage Artisan, you will be responsible for preparing and serving a variety of coffee beverages, from classic espresso to complex specialty drinks. You will also be expected to maintain a clean and organized workspace, ensuring that all equipment and utensils are properly sanitized and stored.

Responsibilities:

  1. Coffee Preparation:
  • Develop and implement innovative coffee recipes, utilizing seasonal ingredients and unique flavor combinations.
  • Collaborate with the culinary team to create cohesive beverage menus that showcase the hotel's commitment to quality and excellence.
Customer Service:
  • Deliver exceptional customer service, engaging with guests and ensuring that their coffee experiences exceed expectations.
  • Provide personalized recommendations and education on coffee origins, roast levels, and brewing methods.
Operational Duties:
  • Manage inventory levels, ordering supplies and equipment as needed, and maintaining a safe and efficient working environment.
  • Collaborate with the housekeeping team to ensure seamless operations and minimize downtime.
Quality Control:
  • Conduct regular sensory evaluations to assess the quality and consistency of coffee offerings.
  • Collaborate with suppliers to source premium coffee beans and develop customized blends.
Team Collaboration:
  • Foster a positive and inclusive team culture, promoting open communication and collaboration among colleagues.
  • Train and mentor junior team members, empowering them to develop their skills and expertise.

Requirements:

Education and Experience:

  1. Bachelor's degree in Hospitality, Culinary Arts, or related field.
  2. Minimum 2 years of experience in a similar role, preferably within the luxury hospitality sector.

Skills and Competencies:

  1. Advanced knowledge of coffee production, sourcing, and brewing techniques.
  2. Proven track record of delivering exceptional customer service and exceeding sales targets.
  3. Effective leadership and interpersonal skills, with the ability to motivate and inspire team members.

Personal Attributes:

  1. Passion for coffee, creativity, and innovation.
  2. Strong analytical and problem-solving skills, with the ability to think critically and strategically.
  3. Flexibility and adaptability, with the ability to thrive in a fast-paced environment.


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