Hospitality Team Lead

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Raffles Hotels & Resorts Full time
Company Overview
Raffles Hotels & Resorts offers a unique work environment where individuals can grow professionally and personally. Our commitment to excellence is reflected in every aspect of our business, from customer service to team development.

Job Requirements
As a Restaurant Supervisor, you will be responsible for driving exceptional guest experiences. Key responsibilities include:
1. Ensuring high standards of grooming and presentation
2. Building strong relationships with guests and understanding their preferences
3. Maintaining detailed knowledge of our menu and daily specials
4. Demonstrating expertise in beverage service, including glassware and garnishes
5. Monitoring restaurant performance and meeting targets
6. Providing proactive service to guests
7. Staying up-to-date with industry trends and introducing new standards
8. Managing service stations and maintaining cleanliness
9. Serving and clearing food and beverage items efficiently
10. Taking ownership and accountability within the team

Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply.

Requirements
To be successful in this role, you should have a strong track record of customer service experience, excellent communication skills, and the ability to work effectively in a fast-paced environment. You should also be results-driven, proactive, and able to work collaboratively as part of a team.

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