Innovation Lead
3 days ago
Sia Partners is seeking a seasoned senior design consultant with a passion for driving innovation and delivering exceptional customer experiences.
This is an exciting opportunity to join a dynamic team and contribute to shaping the future of service design.
The successful candidate will have a strong track record of designing and delivering services that meet the needs of customers and stakeholders.
Responsibilities:
- Developing and implementing design strategies to improve customer experiences.
- Collaborating with cross-functional teams to design and deliver products and services.
- Defining project scope, goals, and deliverables in collaboration with key stakeholders.
- Establishing and maintaining relationships with key stakeholders throughout the project lifecycle.
Requirements:
- A minimum of 3-9 years of relevant work experience in service design or a related field.
- A bachelor's degree in service design, graphic design, human-computer interaction, or a related field.
- Proven experience in designing and delivering services that meet the needs of customers and stakeholders.
- Deep expertise in design thinking/human-centered design.
- In-depth knowledge and experience within a relevant service design discipline.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
What We Offer:
- Competitive salary and benefits package.
- Career development program supporting professional growth through guidance and feedback.
- Ongoing learning and development opportunities.
- Comprehensive healthcare coverage including medical, dental, vision, and life insurance policies.
Diversity, equity, inclusion, and belonging are fundamental to Sia Partners' culture. Our diverse teams bring together varied experiences and cultures, promoting an environment where everyone can thrive.
Sia Partners partners with a global network to drive local and global progress focused on areas including gender equality, working parents, and disabilities.
To learn more about our mission, values, and business sectors, visit our website.
Sia Partners is an equal opportunity employer. All employment decisions are based solely on performance, competence, conduct, or business needs.
We offer remote work options.
Key Skills:
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